At Axosocial, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, submit a form, or engage with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Who We Are

Axosocial (“we”, “our”, “us”) provides marketing, branding, and digital consultancy services to businesses and individuals.
These Terms govern your use of our website, all associated forms, and any digital interactions or services provided by us, directly or through third-party platforms such as BusyLeo CRM.

If you have any questions regarding this policy, please contact us at our mail:
contact@axosocial.com

2. Information We Collect

We collect personal and non-personal information to improve our services and provide a personalised experience. The types of data we may collect include:

a. Personal Information (via forms or enquiries)

• Full Name

• Email Address

• Phone Number

• Brand or Company Name

• Brand URL or Website

• Marketing Budget or Preferences

• Responses to form questions or onboarding data

b. Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies, analytics tools, or similar technologies, including:

• IP address

• Browser type and version

• Device type and operating system

• Time and date of visit

• Pages visited and time spent on each page

c. Information from Third Parties

We may receive limited data from trusted platforms such as:

• BusyLeo CRM (for form submissions and lead management)

• Analytics tools (e.g. Google Analytics, Meta Pixel, LinkedIn Insights)

• Social media platforms if you interact with our ads, posts, or content

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries or service requests

• To provide quotations, proposals, or strategy consultations

• To send marketing or service-related communications

• To personalise your user experience and improve website performance

• To analyse website traffic and marketing campaign effectiveness

• To comply with legal obligations and prevent fraudulent activity

We will never sell, rent, or exchange your personal information with any third party for commercial gain.

4. Legal Basis for Processing

We process your information based on:

• Consent – when you voluntarily submit data via forms or subscribe to updates

• Contractual necessity – when we need information to perform agreed services

• Legitimate interests – to improve our offerings and communicate relevant updates

• Legal obligations – when required to disclose information under applicable law

5. Data Storage and Retention

Your information is stored securely in BusyLeo CRM and other authorised tools compliant with reasonable security standards.
We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected, or

• Comply with legal, accounting, or reporting requirements

When no longer required, your data will be deleted or anonymised.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:

• Understand user behaviour and engagement

• Improve website speed and usability

• Optimise marketing and advertising efforts

You can choose to disable cookies in your browser settings, though this may affect website functionality.

7. Data Sharing and Third-Party Access

We may share limited personal information with:

• CRM platforms (e.g. BusyLeo) for lead management

• Analytics providers (e.g. Google Analytics, Meta, LinkedIn) to measure performance

• Email automation tools for communication and client onboarding

• Service providers who assist us in business operations under strict confidentiality

All third-party partners are required to handle your data securely and in accordance with this Privacy Policy.

8. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access your personal data held by us

• Request correction or deletion of inaccurate or outdated information

• Withdraw consent for marketing communications at any time

• Object to the processing of your personal data where applicable

You can exercise these rights by contacting us at contact@axosocial.com.

9. Data Security

We implement industry-standard measures to protect your information from unauthorised access, alteration, or disclosure.
These include:

• Secure data encryption and access controls within BusyLeo CRM

• Regular monitoring and maintenance of our digital infrastructure

• Limited employee access to sensitive data based on role necessity

While we take all reasonable precautions, no online system is completely secure. You share your information at your own discretion.

10. Marketing Communications

By submitting a form or providing your contact details, you consent to receiving relevant updates, offers, or newsletters from us.
You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly at our email: contact@axosocial.com.

11. Updates to This Policy

We may revise this Privacy Policy from time to time.
Any updates will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or related to this Policy will fall under the exclusive jurisdiction of the courts of Jaipur, India.

If you have any concerns or requests regarding your personal data, please reach out to:
contact@axosocial.com.